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In total, there are 5 ways to get in touch with them. Air France declines all responsibility for any costs incurred (booking modification fees, hotel stay, kennel fees, etc.) By clicking on Agree, you consent to the use of these cookies. Air France - Contact our web support Show the content of the page Open menu menu In December 2020 we invited Jad Naciri, a Customer Data Strategist at Air France-KLM, to join us at our annual customer conference, Jad, who we had the pleasure of speaking with in-person pre-COVID-19, is an expert in building complex data-driven customer journeys, based on the context and needs of each individual customer.. Don't hesitate to use our search engine or to consult our help sections below. Allianz and Air France have a shared passion for customer satisfaction. Our Saphir assistance service representatives are here to help organize your trip and answer all your questions. Get a quote for your group travel plans with Air France. We recommend that you use our online forms to send us your requests. Coronavirus updates and rebooking options > Air France-klm Share Chat. How can we help you? Air France makes every effort to answer your questions and accommodate your requests. Air France signs its 11th three-year agreement on the employment and job security of people with disabilities 01.26.21 Air France, which has been committed for over 30 years to the inclusion of workers with disabilities, has just signed its 11th three-year agreement with the unions in favour of the employment and job security of employees with Air France makes every effort to answer your questions and accommodate your requests. We’re experiencing an unusually high volume of questions. Our customer service teams are currently receiving a large volume of phone calls and social media messages. On Monday 27 November, Air France organized its digital rendezvous, #AFDigidays, to present its latest innovations and officially launch its first chat robot, chat bot Louis, dedicated to answering customers’ questions relating to baggage. Flying with Air France just got a whole lot easier… You can now receive your boarding pass directly in your Facebook Messenger app! Discover the Air France universe: purchase a ticket, visit our corporate website, and gain access to all AIR FRANCE KLM Group sites. Air France and Allianz working together to offer the best in travel insurance. A "group" is composed of at least 10 people who travel together on the same … The most active stock market forums in the UK. Keep me signed in The best phone number for Air France is their 800-237-2747 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Our customer service department is receiving a large number of telephone calls and it can be difficult to reach us, including on social media. France - EN . Site Map ; Legal notices ; Privacy policy Allianz at a glance: 33 operational centers on 5 continents, a network of over 400,000 service providers around the world, Don't hesitate to use our search engine or to consult our help sections below. Connect with your favorite people. You can change your cookie settings at any time. Air France continues to improve its Premium Economy cabin with more comfort by offering new softer seat cushions, a new HD screen and a multi-position foot rest to suit passengers’ different needs. Air France reservation, save time by booking and paying for your tickets online, in total security. Continue. Our group service contacts you by mail or by phone to offer you a quote or to make a booking for a group (over 10 people). Our apologies for the longer waiting times.? Official Air France website Skyteam website. Chat About 0LN7 Shares - Stock Quote, Charts, Trade History, Share Chat, Financial Terms Glossary. By clicking on Agree, you consent to the use of these cookies. On board long-haul flights, Air France regularly offers passengers the chance to take part in the "chefs on board" experience, during which they can meet and chat to a Servair chef. Air France offers a line of services adapted to the needs of passengers with disabilities or reduced mobility. Air France makes every effort to accomodate your request. in case your animal is refused transport due to non-compliance with our provisions, or in case your animal is refused upon arrival due to non-compliance with the provisions established by the country of destination. Air France-Klm share chat. Air France offers specific services to help you organize a group travel. Great fares to more than 100 destinations with Air France. While Air France does not offer live chat, they do have a phone number. They are also available to listen to your suggestions, particularly those concerning the accessibility of our site. Air France makes every effort to answer your questions and accommodate your requests. Groups, web support, call center, Flying Blue, You can find many answers to your questions in this section and all Air France contacts. Our customer service teams are currently receiving a large volume of phone calls and social media messages. To find out about entry restrictions and the documents you need to provide when traveling, please visit, Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Book a flight with Air France Show the content of the page Open menu menu Our customer service department is receiving a large number of telephone calls and it can be difficult to reach us, including on social media. Experience the brand new Economy, Premium Economy, Business and La Première seats from Dubai to Paris on the daily flight. And if you have a question about your flight, you can type a message in the same conversation thread, and one of our agents will reply to you. We’re here to simplify your travel experience! To purchase your ticket by telephone, please call, Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. You can change your cookie settings at any time. Find all your trip details: flight and ticket numbers, departure and arrival times, terminal number, Check-in Deadline, number of baggage items allowed, conditions for modification of your ticket…You can also learn more about the services available on board, such as entertainment, meal services, and in-flight shopping! Air France makes every effort to answer your questions and accommodate your requests. Published on - November 28th, 2017. For more information, please read the Air France, Annuler le changement de pays/région ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, The cheapest flights over the next six months, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. Don't hesitate to use our search engine or to consult our help sections below. The chef explains how airline catering works and passengers have the opportunity to give their impressions about the meals served on board. For more information, please read the Air France, Annuler le changement de pays/région ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Frequently asked questions about the travel voucher, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. Contact us. Baggage issues are the second most frequent topic when requesting social media assistance. A fixed-shell seat maintains your privacy throughout the entire trip. In travel insurance our help sections below forms to send us your requests your trip and all... Service teams are currently receiving a large volume of phone calls and media., hotel stay, kennel fees, etc. service teams are currently receiving a large of... To give their impressions About the meals served on board large volume of phone and. You organize a group travel clicking on Agree, you consent to the use of these cookies Saphir assistance representatives... The meals served on board n't hesitate to use air france chat search engine or to consult our sections. Consent to the needs of passengers with disabilities or reduced mobility to than. With Air France declines all responsibility for any costs incurred ( booking fees... Phone calls and social media messages trip and answer all your questions our help below. 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